Hello, my name is

Ahmed Raz

Experienced Executive Leader

I am focused on consumer-driven experiences yielding real business results, increasing revenue, efficiency, and retention.

About me

I’m a geek, nerd, gadget addict & leadership consultant based in the UK, with rich experience of over 15 years in leadership consultancy.

I deliver consumer-driven experiences that yield real strategic business results.

I am focused on consumer-driven experiences yielding real business results, increasing revenue, efficiency, and retention.

I’m passionate about innovation and driven by impact.

A senior executive business leader with experience in building high performing teams who are passionate about delivering the best customer experiences and optimising commercial value. Experience gained within complex organisations in Management Consulting, Client, Financial and Business Services for FTSE-100 companies and SMEs. Optimising strategic organisational transformation, customer service excellence and operational excellence, to increase revenue, efficiency, retention and reduce costs.

What I do

Working with C-suite leaders at FTSE-100, small- and medium-sized companies that are growing or changing. I have broad sector experience across client, financial and business services. I work in other industries too, ranging from health, power, retail to technology, and sometimes work with leaders and boards of non-profit organisations. My skills at delivering customer service excellence and operational excellence universally applicable.

Operational Excellence

In an ever-changing landscape, organisational excellence is no longer a "nice-to-have," but a "must-have." I have experience in supporting organisational transformation, improvement and change. Working on everything from management consultancy to digital delivery with a knack for organisational efficiency and improvement.

Customer Experience

A globally oriented delivery strategist focused on consumer-driven experiences that yield real business results. I leverage use of data to find the equilibrium between what your organisational needs are and what your consumers care about. Striving for a meaningful mutually beneficial and positive relationship.

Strategy

I am a strategically-minded digital thinker with a passion for innovation, customer centricity, and data-informed, connected experiences. I am fascinated by consumer behaviour, and discovering how focused organisational strategy can affect change on positive delivery.